Hi, I’m Biruk Alemu an IT and AV Support Specialist and a graduate of Framingham State University with a computer science major and a minor in economics.
I support classroom and meeting-room technology by troubleshooting technical issues, maintaining AV systems,
and helping students and staff use equipment confidently and effectively.
I also have experience providing IT support in a public safety environment, where I performed hardware upgrades,
configured devices, and resolved printer and computer issues.
I’m committed to continuing my growth in IT support, networking, and cybersecurity,
and I enjoy solving real-world problems and improving systems to ensure reliable day-to-day performance.
Programming & Web Development: Python, Java, JavaScript, C++, HTML/CSS
Operating Systems & Virtual Environments: Windows 10/11, Kali Linux, UNIX/Linux, Oracle VirtualBox.
IT Support & Troubleshooting: Hardware diagnostics and repair,
laptop/desktop upgrades, printer maintenance, system imaging,
peripheral setup, AV equipment maintenance, and classroom technology support.
Networking & Security: Basic network configuration, home router setup,
password management best practices, introductory cybersecurity tools (Kali Linux)
Software & Tools: Microsoft Office, Adobe Illustrator, Adobe Photoshop, and Ticketing systems.
Languages English (Full Proficiency) Amharic (Native).
I enjoy listening to music and spending time with family and friends—it’s how I recharge and stay grounded.
I’m also really into art, and I like relaxing with a good movie or TV series,
especially when I want to unwind after a busy day.
When I’m in the mood to be active, you’ll usually find me skateboarding, biking,
running, or playing soccer.
I like staying on the move and trying new things, whether it’s learning a new trick,
exploring a new route, or just getting a good workout in.
Overall, I’m easygoing, curious, and always up for a good time.
